Hello, and Welcome! I’m
Jan Wallen, and you’ve come to the right place if:
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You find that
you’re sending out a lot of proposals, yet you’re not
getting many of the engagements
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Or your potential
clients don’t make a buying decision after your sales
presentations -- they put it on hold, or simply say they’re
going to keep looking
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Or your potential
clients often say, “That’s too much – can you do it for
less?” And wait for you to lower your prices.
Here’s the
good news! Now there’s a way to solve those challenges. And
more.
My career was as
a top salesperson, sales manager and in sales technology (CRM).
I sold to C-Level executives, and VPs and managers in Fortune
500 and Big 5 firms, including: Citibank, Bank of America,
Chase, Watson Wyatt Worldwide, Ernst & Young, Walgreens, Hewitt
Associates, Gateway 2000, Edelman Public Relations, Cellular
One, and GE Capital. I had a huge geographic sales territory at
one point. And managed national programs for
PricewaterhouseCoopers. That meant a lot of time in airports
back and forth across the U.S. And designing sales presentations
to fit the different cultures of the executives I sold to.
For example, in
New York, you have about 30 seconds to grab someone’s attention.
You must be quick and on target with your Value Statement, and
answer the question, “Why should I listen to you?” in less than
10 seconds. Or you lose them. . . . Gone. Lost. Forever.
In Chicago, if
you jump in too quickly with your Value Statement and into
business, it puts them off. Know the local news, sports,
politics and challenges. Talk about them first – before you talk
business.
In the west and southwest, be careful to not sound like you’re
“breezing in from New York to sell them something”. That’s the
worst thing you can do. They’ll cut you off in a minute, and
you’ve lost them. Forever. Know the local news, sports, politics
and challenges. Talk about them first – before you talk
business. And be prepared to talk about your family, where you
went to school, and how you came to be doing what you’re doing.
Once they know you, business goes well.
Icebreakers for
people in each state I traveled to made all the difference in
starting the sales conversation on the right note. Call me at
(877) 327-5058, and I’ll tell
you the best icebreaker I ever discovered.
Here are some
examples of challenges I’ve solved:
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PricewaterhouseCoopers brought me in to start and manage
a national selling skills program for partners and senior
consultants. The partners and consultants were experts
in their areas of risk management, auditing and employee
benefits. They were not salespeople. Yet it was everyone’s
job to bring in new clients. Especially those on the partner
track. Before I came in, their thinking was, "We don’t
have to sell. We’re Big 6. Clients come to us." All that
changed. Everyone had to bring in new clients.
Before the program started, it was up to me to get the
buy-in of all of the Practice Leaders and Managing Partners
of each office across the U.S, and their cooperation after
the course to reinforce the new principles and techniques. I
did that with a lot of traveling and in-person visits. The
courses started, and the program went very well. The results
were increased sales, and the size and scope of engagements
as much as 25, sometimes more.
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A Mission
Impossible assignment came my way, too, at
PricewaterhouseCoopers. You know, "Your mission, should
you choose to accept it...". My mission was to get a
CRM system implemented before Day 1 of the merger between
Pricewaterhouse and Coopers & Lybrand, 3 months away. I
pulled together the team, got the buy-in of partners,
salespeople and the national technical support organization.
And we got it done on time. Even the training of the
salespeople across the U.S. Whew! All done on time.
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One of the
most challenging sales situations I faced was an invitation
to give a presentation to a large commercial real estate
company that wanted to choose and implement a CRM system for
their brokers and agents. The invitation said:
"Be here
on May 8th ready to give a 15-minute presentation to the
25-30 CRM Task Force members (some on teleconference lines).
The decision will be made that day." What a challenge!
(Or was this a "Mission Impossible?") I accepted.
Their
philosophy was that 15 minutes is plenty of time to say what
you do and why we should choose you. Any more than that, you
haven’t cut through the clutter and B.S.
Fortunately,
there was time to prepare, and prepare and prepare. I knew
that the top sales producers often spent 2+ hours
preparation for every hour of the presentation meeting. I
spent more than that preparing, and listened to and took the
advice of my mentors, Jerry and Iris Vass. I built the Call
to Action and clear, vivid pictures so the task force would
see in their minds what it would be like if they chose my
firm.
All of us
who were competing for the engagement sat in the same room
to wait for the call, and then to wait for the final
decision. (And talked! Very interesting.) The suspense built
and built. Each person came out looking stressed and
relieved at the same time. And had no comment for the rest
of us as we waited.
I was the
fourth of five to present. I went into a room filled with
serious-faced brokers and agents, many sitting with crossed
arms. I was to present from the front of the room. The
teleconference star was on the table in front of me,
clicking with static. I gave my presentation, with the
strong opening question. Then illustrated with my vivid
pictures why choosing me was clearly the best decision. They
asked 3 relevant questions. After answering them, I returned
to the room to wait. Two of us were called back into the
room one at a time. And then we waited.
The answer
came in 10 minutes. I’d won the 6-figure CRM consulting
contract on the spot after a 15-minute presentation.
What I do works because of a unique combination of:
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analytical
and problem-solving skills and abilities
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my seeing
everything as a system, to be streamlined
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and
designing the best solution and strategy for the desired
outcome
I’ve always been
motivated by streamlining and getting results. Even as a child.
When I discovered the Scientific Method – coming up with a
concept or idea, then testing it step by step until you get the
"perfect" results – I knew that always be a part of what
I did. I’ve always looked for faster, more streamlined ways to
do things. Especially sales.
When I first
started as a salesperson for a company that sold an accurate
database of executives that companies used for their marketing,
I asked the salespeople there how long it took and what the
process was for selling the database. They all said that it took
about 4-5 in-person visits (lots of time spent traveling), and
easily 6-8 weeks, often longer. Well, that didn’t make sense to
me at all, when the product was so good and exactly what
Marketing Directors really wanted.
So I set out to
see what made it take that long, and to streamline the process.
A colleague and friend of mine, Iris Vass, always said, "It’s
easy when you know the answer." Sure enough – it was easy to
rephrase the Value Statement, redesign the sales presentation
and the meetings so that the buyers decided and sent the
contract in to me in 1-2 weeks, often with one sales visit.
Now you know my
approach and examples of the results I achieve. Let’s talk right
away to see how I can get similar results for you. Call me at
(877) 327-5058 and we’ll get
started.
We'll talk first
about your situation, goals and desired outcomes. I’ll look for
clues that the 5 Primary Sales Builders are in place. If
you want a copy of my article on this simply fill in your name
and email address below:
After our
conversation, I’ll give you my recommendations and strategies
that fit your situation and desired outcome. And several ways we
can work together to achieve them.
I have designed
modules and workshops for lead generation, prospecting on the
Internet, creating and giving compelling sales presentations,
compelling proposals and presentations, handling objections,
what to say in tough situations, mastering follow-up and getting
the most out of CRM systems.
The results I
get don’t happen with a half-day workshop or presentation. So I
don’t do them. We work together as partners to get the results
you want. The most popular way to work is a combination of
consulting, workshops and sales coaching.
Rather than my giving you a menu of what I can do for you, call
me with a specific scenario, and I’ll tell you what I’ll do with
it.
Sincerely,

P.S. I
believe in the New Orleans custom of Lagniappe – which
means "a little something extra". It's a Louisiana French
word, derived from American Spanish
la ņapa, and originally meant a gift given to a
customer by a merchant at the time of a purchase, such as a 13th
beignet when buying a dozen.
Call me at
(877) 327-5058 or fill in your
name and email address below:
And you’ll see
what I mean about Lagniappe – a little something extra.
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